Privacy Policy

Last update: 24th May 2012

Our privacy notice tells you what to expect when visiting the website and what information we collect.

Logs and Cookies

Whenever a user visits the website, standard internet log information is collected. All this does is tell us what pages you have looked at on the site, your path through it, and any error messages which may have shown up (e.g. 'page not found') - we can use this information to optimise the website to provide a better user experience in the future, rearranging links and pages to make a faster checkout, and so on. We cannot use this log information to find out any personal details about you or your computer.

In addition to the standard server logs, we make use of a number of cookies to store information. A cookie is a very small text file which is saved on your computer which allows it to track information across pages and browser sessions. These fall into the following categories:

Internal Cookies

These cookies are set by the website and are used to keep track of any options you have set on the website, so it remembers your selections for your next visit. Some of these cookies are required by the website and you will be unable to use our online store without them.

Third Party Cookies

We are connected with a number of third party applications which may also set their own cookies in order to keep their own data. In general it is safe for you to disable these cookies.

How to Disable Cookies

If you click on the Help option within your web browser you will be able to find a set of instructions telling you how to disable or remove cookies. Please be aware that disabling cookies on this site will prevent the shopping basket functions, and you will be unable to buy online.

Cookies Used

This table explains the cookies we use and their purpose:

Cookie Description
shopping_basket This cookie is used by our website to store the items you have added to your shopping basket. Without this cookie you will be unable to buy online.
These cookies are used in the shopping basket to track what delivery option (Standard / Express / Collection) you have selected, and which postcode region you are in. Without these cookies you will be unable to select a delivery method, and will need to collect your order.
product_sort This cookie is used by our website to store your preferred sorting method when you are browsing our categories. Without this cookie the site will change back to the default sorting method (alphabetical by product name)
unit_of_measurement This cookie is used by our website to store your preferred unit of measurement when viewing products. Without this cookie the site will change back to the default mode (metric)
These cookies are used by Google Analytics to collect information about how our visitors navigate around the site. The information collected is anonymous and is used to determine what our most popular pages are, where our visitors are viewing from, and what route has been followed through the site. for further information, or .
Youtube Additionally, there are several Youtube videos embedded on pages in the website. Depending on your Youtube account settings, these may occasionally set cookies in order to keep track of your personal settings (e.g. resolution, subtitle options, and so on).


When you place an order with us, either through our website or via the phone or our showroom, we will collect information about you, including your name, telephone number, email address and billing & delivery addresses. This information is required for us to manage your order. We will not disclose this information to third parties with the exception of delivery details, which are required by our couriers.

Changes to our Privacy Policy

Our policy may change from time to time, so you may wish to check it whenever you visit our website. We will include the most recent revision date on this page. If you do not agree with any part of our privacy policy, please do not continue to use our website.